TRUE JOB SCOUT

Direct Link to company website job posting: Apply Here or copy and paste website below into your browser.  https://boards.greenhouse.io/underdogfantasy/jobs/4449276005   The following information can be found on the job posting: About the role and why it’s unique: Approach user inquiries with a cool, open-minded approach and make sure that their concerns are being fully heard Gather information from users in order to efficiently reach solutions by cross-collaborating with teams from several different departments Create a lasting impression on every user through transparent, open, and honest communication Assist with account & payment reviews in order to ensure users are appropriately using Underdog as it was intended to be used Show up everyday with a positive attitude and excited to help the team collectively reach its goals Deliver exceptional customer support via live chat, addressing inquiries related to account management and financial transactions Expertly resolve Pick'