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Showing posts from August 6, 2024

($25 per hour, plus equity, and benefits.) Customer Experience Associate - Remote, USA

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Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://boards.greenhouse.io/wisetack/jobs/4453048005   The following information can be found on the job posting: The Role At Wisetack, we’re committed to providing our customers with a high-quality Customer Experience. Our NPS scores often cite our Customer Experience Team as one of the reasons they rate us so highly. Our customers are currently small and medium service-based businesses who rely on our point-of-sale financing product to help their businesses grow.  Your goal is to make our customers successful, and you will work cross-functionally with product, growth, and engineering to solve problems and channel feedback in order to continuously improve the product experience.  Responsibilities Successfully resolve complex customer issues, including troubleshooting and technical support, through the use of multiple support channels (email, sms, chat), but mainly over the phon

($16 per hour) Healthcare Customer Service Representative - Remote USA

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Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://www.ttecjobs.com/en/job/englewood/healthcare-customer-service-representative-remote-usa/44028/66856324848   The following information can be found on the job posting: Job Details Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Healthcare Customer Service Representative working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our TTEC work-from-home team has 40 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States.  Residents of Colorado, Florida, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the Un

($20-$27 per hour) Authorization and Billing Specialist, Full-Time Nationwide - Remote

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Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://www.bendhealth.com/careers/job-openings?gh_jid=4423894007&gh_src=999617ba7us   The following information can be found on the job posting: We are looking for a  full-time, Credentialing Specialist  passionate about whole-person, whole-family mental health care to join our team. This position reports to the  SVP of Revenue Cycle Management.   What you’ll do: Request Initial and Continuing Prior Authorizations for patient’s as per the insurance companies guidelines Help answer billing and insurance questions and phone calls from the internal staff, patients, and insurance companies Track current authorizations so we do not miss resubmitting for a new authorization, as well as alerting providers when patients are getting near the end of their authorization Help with month end billing submission and reconciliation work Help Create and maintain prior authorization workflows

($21 - $28 per hour) Care Coordinator - Customer Service Representative - Remote

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Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://jobs.lever.co/trustedhealth/b34e6cb7-b63c-4508-b756-c52a454ad649    The following information can be found on the job posting : What we’re looking for: We are looking for someone passionate about customer support and experience to join our Care Coordinator team. The Care Coordinator team is responsible for triaging, supporting, and resolving issues our clinicians may face. This role is on a team that is highly cross functional and leverages knowledge of the entire Trusted experience. At Trusted, we are not in the business of ‘checking boxes’ or quickly finishing tickets, so we need someone passionate about engaging in conversation with and providing memorable experiences for our nurses.  Your responsibilities: Triage, route and answer inbound questions received from working clinicians across SMS, in-app chat, email and telephone. Provide prompt, quality responses while me