($21 - $28 per hour) Care Coordinator - Customer Service Representative - Remote
Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://jobs.lever.co/trustedhealth/b34e6cb7-b63c-4508-b756-c52a454ad649 The following information can be found on the job posting : What we’re looking for: We are looking for someone passionate about customer support and experience to join our Care Coordinator team. The Care Coordinator team is responsible for triaging, supporting, and resolving issues our clinicians may face. This role is on a team that is highly cross functional and leverages knowledge of the entire Trusted experience. At Trusted, we are not in the business of ‘checking boxes’ or quickly finishing tickets, so we need someone passionate about engaging in conversation with and providing memorable experiences for our nurses. Your responsibilities: Triage, route and answer inbound questions received from working clinicians across SMS, in-app chat, email and telephone. Provide prompt, quality responses while me