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($21.63 per hour) Call Support, Care Coordinator (USA) September 2024 Start Date - Remote

Direct Link to company website job posting: Apply Here or copy and paste website below into your browser.  https://boards.greenhouse.io/henrymeds/jobs/4441191007    The following information can be found on the job posting: Key responsibilities: Provide exceptional customer service to clients and customers by answering their questions, addressing their concerns, and resolving any issues they may have via phone and email. Use customer relationship management software (CRM) to manage customer interactions and track customer information, orders, and schedules. Perform data entry tasks to accurately and efficiently enter and update customer information, orders, and schedules. Collaborate with other team members to provide a seamless and efficient customer service experience. Serve as the primary point of contact for patients contacting us via phone, providing assistance and support with compassion and professionalism. Guide patients through the process of scheduling appointments, accessi