(Estimated Pay Range $38,300—$47,800 USD) Customer Care Advocate (Saturday - Wednesday / 1:30pm - 10pm CST)
Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://www.irhythmtech.com/company/job-openings?gh_jid=6150804 The following information can be found on the job posting: About This Role The Customer Care Advocate is responsible for being a part of a high-volume inbound Contact Center in which the Advocate verifies and investigates patient insurance, estimates benefit coverage and out of pocket costs, and discusses patient responsibilities and/or patient payment options. The typical daily responsibilities consist of the following: answering inbound calls and providing benefits investigations via phone and online web portals, collecting information from customers, outbound patient phone calls, and documenting all activities in iRhythm’s customer support system. The ideal candidate will have experience with working in a Contact Center, health insurance, benefits investigations, reimbursement, and providing financial counseling