(18.00 USD per Hour) Verification Member Advocate - Remote
Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://ehealthinsurance.wd5.myworkdayjobs.com/en-US/EHI/job/USA-Remote/Verification-Member-Advocate_R3717-1 The following information can be found on the job posting: This is a seasonal position beginning September 8, 2024 through December 8, 2024. Who you’ll do: Handle inbound customer service calls from existing members, addressing questions about their plans, resolving issues between carrier and member, and providing information about our complimentary services. Identify and resolve member issues efficiently and effectively, ensuring a positive experience. Assist members with questions related to their current plan, explain benefits included in their plan and how to use them. Answer outbound calls from a dialer and complete post-enrollment activities along with helping members utilize their plan benefits included in their plans. Accurately use the script on screen and too