($17.17 - $26.97 per hour) Complaints and Issues Specialist II -Remote
Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://jobs.centene.com/us/en/jobs/1510095/complaints-and-issues-specialist-ii/ The following information can be found on the job posting: Description You could be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Documents and addresses customer complaints and issues (I.e., grievances, appeals, Claims Tracking Module) based on regulatory requirements. Supports and collaborates with team members and other functions to document and identify a compliant solution for complaints and issues. Processes all received customer inquiries, complaints, and issues using internal tools as defined by the state and federal regulatory requirements Documents written issues...