(Pay Rate: $15.25 per hour during training $17.00 per hour once you reach production) Remote Benefits Requests Specialist - Remote
Direct Link to company website job posting: Apply Here or copy and paste website below into your browser. https://theapplicantmanager.com/jobs?pos=av378 The following information can be found on the job posting: Position Overview: We are seeking a dedicated and knowledgeable Inbound Call Center Agent to join our team and provide exceptional customer service and support regarding employee benefits, 401K plans, and payroll inquiries. The ideal candidate should possess excellent communication skills, a strong attention to detail, and a solid understanding of benefits administration and payroll processes. This role involves addressing customer queries, resolving concerns, and assisting employees with accurate information to ensure their overall satisfaction. Responsibilities: Customer Support : Serve as the first point of contact for employees' inquiries related to benefits, 401K plans, and payroll matters through inbound calls. Issue Resolution: Identify and troubleshoot employ